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Doug,
 
Just a note to tell you how much I appreciated your excellent service during Derby weekend. I was apprehensive about booking such an expensive trip through a company I'd never dealt with before but you all did a wonderful job. The hotel was lovely and the tickets were great.
 
Thanks so much to your staffers who suggested the box seats instead of the grandstand--that was definitely worth it. And thanks for your help with the shuttle information.
 
I've recommended the weekend to several of my friends and suggested they use your company if they decide to attend.
 
Thanks again.
 
Diane J.


5-5-08

Doug,

I wanted to send a thank you for your assistance with our tickets for the 134 Derby. Your early assistance in steering me towards various events and ticket choices was critical to our enjoyment for this special occasion and certainly helped to create a very memorable event and birthday celebration for my wife our guests. We found the Dawn at the Downs event to be well worth the visit and thoroughly enjoyed both the Oaks and Derby. Our seat were unreal from a location standpoint and given the Oaks weather allowed us to enjoy the full slate of races on Friday without concern. I will certainly recommend you to others who may ask and again want to thank you for making our first Derby experience so memorable.

Thanks!


Doug, 

I went last year. I took my dad. He said he would never get there. Just wanted to let you know that we made his dream come true. Your seats in section 112 were awesome. We were 3-rows off the rail and seen baffert, pletcher, and asmussen. I also met tom amoss. We got his autograph. Also got victor espinozas autograph. It was the best trip of our lives. Just thought you should know.

Ron - Nebraska


Doug,

We had a great time at Keeneland!  

It was a first time for the three others I took up and they loved both the event and view from the seats.  I can't thank you enough for the special attention extended to us in light of the tickets' delivery challenge.  It's great to know there are still people who go beyond the expected for others. 

I see the tracking # below and it appears signed by one of employees in our other offices across the street.  I'm guessing the FedEx delivery agent mistakenly delivered to the other building here on campus. 

Please let me know how I can work something out with you on the second set of tickets.  

We greatly appreciate your exceptional customer satisfaction and will be sharing your name here in Jacksonville, FL and with some of our work team in Louisville, KY.

Thank you again,  Steve

(P.S. - I'll be calling you in a couple months on Derby tickets.)


Doug, just a note to say THANK YOU. The clubhouse box seats (sec 118) you reserved for me for this years Derby were perfect. We were one box off the rail between the tunnel and the winners circle. Exactly where I wanted to be. How did you do it? We saw everything and best of all bet Giacomo to win after visiting his sire (Holy Bull) the day before the race. 
 
Needless to say, i'll be purchasing tickets from you for next years race. Thanks again for the great service. 
 
Michael DiMenna


We missed seeing you there. The Hummer was excellent; Matt was a fantasatic driver and alot of fun!
The box for the Oaks was not a repeat, the Turf Club was very nice as we saw all the stars coming and going. Took alot of pics with them!
Overall a great time. Thanks for all your help. The friends we ended up taking had never been so it was great to be where we were.
Next time we want the Turf Terrace or the Matt Winn terrace? Is there such a thing, it may all be the Turf Terrace. We enjoyed the hospitality of all the Churchill Downs personnel. They were all very accommodating as so many people did not know where to go.
Enjoy the pics.

Dorminy Plantation


Thanks again for all your help on the tickets for this year's derby.  Everything was perfect - the seats were great, the weather was ideal and the people sitting around us were wonderful.

It was everything I had hoped it would be, a memory for a lifetime.

Bill Hynes
Administrator, Pathology Service
Massachusetts General Hospital


Dear DerbyBox:
"Our group just got back from the Derby and wanted to let you know what a great time we had. The hotel accommodations you made were fabulous and the Derby tickets were better than expected. Your exceptional service made our experience most enjoyable."
Our Sincere Thanks,


Bob Rose, Houston, Texas


Everything went absolutely beautifully for my parents, Doug, and thank you for following up!  They enjoyed the Oaks very much, their tickets were perfect for them. I had sent them the parking info, with maps, etc. and they found the stadium with no problems, parked, and were immediately transported over the track.

They loved the Derby -- all but the rain, of course! lol -- and were right across from the finish line in 1st floor Clubhouse, under cover.  I had a Lincoln Town Car and driver pick them up for Derby day at their B&B, and take them to CD.

Even had a brick dedicated to them in front of CD so their visit lives on...

They were so very happy, and truly, I am grateful for your prompt service, answering all my questions and inquiries, and helping me to get the best tickets for them! 

Cordially,
Marcia A. McGee


Things were great!  We had a wonderful time and really enjoyed our seats.  Thank you so much for all your help.  It was great doing business with you.

Z.horne


Doug,
Thanks again for the great service on such short notice. The view from the 3rd floor Finish Line was terrific! We had such a great time again this year that we will surely be back in 2005--next time with a larger group. Next year we'll have to go to the Barnstable Brown party or get some tickets in the Turf Club. Talk to you then. Thanks!

Michael E. Bishop

Buchi Analytical Inc.           


Doug and the staff at Derby Box were most helpful in providing us with the Derby and Oaks tickets that we wanted.  We received excellent service along with GREAT box seats for both days.  I have also ordered memorabilia items from Derby Box and if they didn't have what I wanted, they managed to find it for me.  Thanks Doug and all the staff at Derby Box!

 S. Mitchell